(2) Cancellation Fee
The cancellation charges below only apply to tours operated by the Company.
Period of Notice Cancellation Fee

21 - 34 Days prior to departure 40% of total tour cost
14 - 20 Days prior to departure 60% of total tour cost
07 - 13 Days prior to departure 75% of total tour cost
Less than 7 days prior to departure 100% of total tour cost

Notice if cancellation must be made in writing/fax or email to Trips International Pte Ltd during office hour.

(2) Visa
Different embassies/consulates require varying lengths of time to process visa applications. Our sales office will advise you accordingly. If you are not a Singapore passport holder, please request our sales office to check with your embassy for visa requirements. We render assistance in making visa applications, wherever possible. The Company cannot, however, guarantee the approval of your visa application. This service is subject to (auxiliary) charges. (Please check with our staff for the amount). We only accept booking after visa is approve.
If, for any reason, application for visa or exit permit is rejected after the tour confirmation the above cancellation charge shall applied.

[ DOCUMENTATION REQUIRE TO APPLY JAPANESE VISA ]
-Japanese Embassy
Operation Hours: 0830-1200 ; 1330-1600
Closed on Saturdays, Sunday & Public Holiday
-Requirements for “As Temporary Visitor” Visa
Applicant need not come in person but must sign the application form. The Embassy reserves the right to request for further documents to facilitate the processing of the visa. Sometimes approval may be needed from Japan.
-Processing time
3-5 working days. No urgent or immediate visa
-Visa fee
Malaysian: SGD40.00
Indonesian/Thailand/Vietnam/China: SGD78.00
-Passport
There must be at least one page remaining for Japan Visa endorsement. A new passport must be accompanied by the old passport
-Application form & 1 photograph
Photograph passport size taken not more than 6 months ago
-Local Company certification letter or school letter
Submit the original. A student would submit his school letter.
-Travel agent flight schedule/air ticket (copy)
-Local identity card
Produce the original. Singapore blue IC/ Employment pass/ Work permit/ Dependent pass/ Student pass/ SVP card
-Update bank book/ bank statement
Work permit card/ Student pass and others. Should reflect transaction up to the past 1 week.

*For China passport holder, additional document requires, an approval letter from Japan.
*Japan Embassy has given us a format to follow for Company & School letter.

(Here is sample for Company & School letter)

(3) Where applicable, you shall be responsible for obtaining the necessary exit permits from the relevant authorities including but not restricted to the Ministry of Defense of the Republic of Singapore, valid for the duration of the tour itinerary.

(.2) The failure of the client to follow reasonable instructions including but not limited to check-in and or check-out places and or times or other causes and the losses and or expenses resulting therefore shall be borne by the client. All necessary travel documents shall be the responsibility off the person participating in the tour packages.

(3) The Company reserves the right to:-
(3-1)alter tour itineraries, travel arrangements, accommodation due to unforeseen changes in flight or other transportation schedules, conditions in the countries of travel or transit according to the tour itinerary or upon the occurrence of a force majeure event and such alteration may be made as deemed appropriate by the Company with or without prior notice to you.

(3-2) All tour fares for the respective tour packages are correct at the time of reservation. The company reserves the right to revise the tour fares and to determine the date of commencement of such revised tour fares. No refund will be made to any person for unused air tickets or for unconsumed meals and associated tour arrangements or accommodation not used in part or in full.